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Thank you so much for your detailed review! We're glad to hear that both your air and sea shipments arrived within the stated timeframes and that everything was well packaged with no damage—that's exactly what we aim for. It's also wonderful to know that you were very pleased with the quality of the merchandise overall. We're sorry, though, that one product didn't function properly; if you haven't already, please reach out to our customer service team so we can help make it right. Your feedback is greatly appreciated, and we look forward to serving you again soon!