While a few items had some issues, the customer service team promptly assisted me and resolved them to my satisfaction. Some items still had quite a few minor scratches. I would appreciate it if more care could be taken during post-production handling and storage. As a reseller, it is quite tricky for me to sell these at full price to my buyers. Overall, I am pleased with the product quality and pricing.
Thank you for your honest feedback!
We're glad our CS team was able to help, and that you're happy with the quality and pricing.
We sincerely apologize for the scratches — we understand this is especially important for you as a reseller. We're already improving our handling, storage, and pre-shipment checks.
Thanks again — your feedback helps us get better!
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