Cross-border customs and duties, handled your way
Whether you want duties handled door to door or you run your own import operation, Everful fits your setup. Customs paperwork is ready when your shipment is, so orders clear cleanly instead of stalling at the border.
Built for buyers who need cross-border shipments to clear cleanly
The friction Everful takes off your plate.
Customs and duties built around your business model
However your business handles imports, Everful works around it, so customs and duties are one less thing to manage. We handle the complexity for you, with hands-on support at every step.
Buyers who want duties handled door to door
With DDP, Everful handles taxes and duties upfront, so your order arrives cleared, with no surprise fees and no clearance to manage on your end. As you expand into new markets, the same handling adapts to each country's requirements, so entering a new region doesn't mean rebuilding your import process.
Buyers with their own import operations
With DDU, orders ship to fit the import setup and tax structure you already run, providing the documentation and shipment data your process needs.
Customs handled with your shipment, not after it
DDP and DDU, your choice
Choose Delivered Duty Paid and Everful handles all taxes and duties upfront, or Delivered Duty Unpaid if you run your own import operation. Either way, we handle customs clearance for you. Native support for both, configured to your business.
Customs documentation prepared for you
When a shipment is prepared, the logistics partner receives everything required for customs directly in their system, so paperwork is ready when the shipment is.
Country-specific duty handling
Duties and taxes differ by country and shipment. Everful accounts for the requirements of each destination, so the right amounts are handled the right way.
Fewer border holds
Complete, accurate documentation moving with the shipment means fewer holds and delays at customs. And when a hold does happen, our team works it directly with customs and the carrier until it clears, rather than leaving it to you.
Customs that keep pace with your shipments
Choose how duties are handled
Orders ship DDP by default, with duties handled upfront. Request DDU instead if you run your own import setup.
We prepare your shipment
Each order is hand-inspected and prepped, with the data customs needs captured as it's prepared.
Documentation syncs for you
We prepare the documentation customs needs and the logistics partner receives everything required for clearance directly in their system, ready with the shipment.
It clears and moves
Complete paperwork travels with the order, so it clears customs without avoidable holds.
You receive it cleanly
Goods arrive cleared and ready, with no surprise duties or paperwork to chase.
Cross-border shipping that stops being a headache
Buyers come to Everful so cross-border shipping stops being a headache. We handle the customs complexity, keep documentation moving with every shipment, and watch orders the whole way. When a cross-border order hits a customs hold, our team handles the clearance directly, so the delay isn't yours to chase, and our reviews reflect how simple it makes the process.
"I've done multiple orders for $1,000's and all has gone very well. The delivery is seamless, even to New Zealand. Online chat is available for any little issues. It is immediate and the help is excellent."
Tracey Thomson, New Zealand
Cross-border shipping without the customs headaches
Questions, answered
It's cross-border shipping configured to how your business handles imports. Most orders ship Delivered Duty Paid (DDP) by default, so duties are handled upfront and your order arrives cleared. If you run your own import operation, you can request Delivered Duty Unpaid (DDU) instead. Either way, customs documentation is prepared and ready when your shipment is.
With DDP, Everful handles taxes and duties upfront, so your order arrives cleared with nothing to manage on your end. With DDU, your order ships without duties prepaid, for buyers who run their own import operations and tax structures. Most buyers use DDP; DDU is there when you'd rather keep import in-house.
When a shipment is prepared, the logistics partner connects directly with our carriers' systems and receives the key product details customs needs, like material, category, HS code, and order value, ahead of time. The paperwork is ready alongside the shipment rather than becoming a step that holds it up, and carriers can begin clearance prep instead of waiting on a manual handoff.
Most customs holds come from incomplete, late, or inaccurate paperwork, like a wrong product category or HS code. Because complete, correct documentation moves with the shipment, orders clear more smoothly and spend less time held at the border. If a hold does happen, our team works it with you until it's resolved.
No. The documentation customs needs is captured and synced for you as your shipment is prepared, so you're not assembling paperwork order by order.
Yes. You can choose how duties are handled to fit each order and market, rather than being locked into one approach.
Yes. Customs handling applies across orders spanning many SKUs and factories, with documentation prepared for the full shipment.
Customs handling runs on the same connected system as Everful's shipping and order tracking, so duties, documentation, and delivery all move together rather than as separate steps.
It's built for wholesale buyers shipping cross-border, from those who want duties fully handled to those running their own import operations who need accurate documentation to fit.
It can. Everful handles documentation and duties end to end under DDP, or works alongside your existing import setup under DDU if you prefer to keep it.
Customs handled with your shipment, not after it
Choose DDP or DDU, and let documentation move with every order so it clears cleanly.